Digital JukeBox Is a Hit at KKAY
     


Radio World publishes User Reports on products in various equipment classes throughout the year to help potential buyers understand why a colleague made a given equipment choice. These are unpaid testimonials by users who have already purchased the gear. A Radio World Product Evaluation, by contrast, is a freelance article by a paid reviewer who typically receives a demo loaner.

BATON ROUGE, La. — With the economy the way it is, this is a good time to take a moment to discuss the Digital JukeBox automation system. KKAY(AM) has used the Digital JukeBox for seven years; it continues to operate flawlessly. The system was operational here in less than 24 hours.

This was done without an engineer.

Announcers have been impressed because it is user-friendly. In the live-assist mode, they have had no problems whatsoever navigating the JukeBox. The system is simple; all of the possible hazards announcers seem to find to lock a system up have been removed.

In the automation mode, the Juke Box runs smoothly and maintains a tight format.

KKAY is appreciative of the constant updates, the new ideas the whiz kids at DJB come up with, at no extra charge, just part of the package.

Scheduling

The ease of changes and uncomplicated scheduling system are remarkable. KKAY has a 30-minute guarantee; if the commercial is not on in 30 minutes, it’s free. Digital JukeBox makes this possible with the on-the-fly changes in the schedule and the ease of using the production system and immediate transfer of audio from production to the on-air system. There are no hoops to jump through; cut the spot and it’s there.

A new staff member recently was introduced to the Digital JukeBox. Due to its simplicity he was not intimidated and in 30 minutes he was downloading audio, ripping CDs and doing production. He also made on-the-fly changes. He did all of this while on the air on his first day.

Audio editing, drag-and-drop, copying, importing and exporting audio are an announcer’s delight.

The command cuts, used to program the Digital JukeBox to pick up satellite or Internet feeds, can be set up in a matter of two or three minutes.

KKAY uses the multiple-cut carts for many programs. This has been a great way to keep programming sounding fresh even with old cuts.

Manufacturers often promote service when in reality service may be lacking. Because of the many things the DJB is asked to do, there are usually a lot of questions; the staff has never failed to respond quickly.

This system can run any station or multiple stations and at a price that doesn’t require a loan from the Federal Reserve. The Digital JukeBox is affordable for even the smallest of stations. For the money, there is not another system that provides the satisfaction KKAY gets from the Digital JukeBox.

Harry Hoyler is general manager of KKAY(AM).

For information, contact James Barcus at Digital JukeBox in Ohio (740) 314-5403 or visit
www.digitaljukebox.com.


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If the software worked that would be one thing, but the lack of customer service, the daily drama of the operator of the company and some of the questionable business practices like "lifetime support" cancelations for those who purchased it should raise a red flag to anybody considering this system. This has been well documented on various radio discussion forums. The product may have been good back in the day of the review of the DOS-based program but in today's market one should be wary. I, for one, purchased an alternative and have been pleased with not having to deal with the nonsense of the digital jukebox. A well reasoned and wise decision should be made with your mission-critical audio product. Would you trust it to a system or a developer who could very well hold your station hostage? There are much better alternatives that should be considered at *ANY* budget level
By Regretful Engineer on 10/5/2010

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