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Social Media’s Role in Radio Growing
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A recent survey from public relations services
firm News Generation shows emerging trends in how radio stations are
integrating social media into their newsgathering operations.
The survey is the second of two, the first
having been conducted in 2009 regarding the then relatively new Twitter and
Facebook websites. Survey participants were newsrooms from radio stations in
the top 50 markets.
Overall use of social media (Twitter and
Facebook) in the newsroom more than doubled, from 45% in 2009 to 96% today.
Of note are the changing opinions towards social
media’s place in the news.
In 2009, 30% felt that keeping pace with
technology and social media built listener loyalty and kept them tuned-in
throughout the day. Now, 65% feel it helps break news faster, 58% believe it
enhances listenership and 62% feel its use provides another broadcast medium.
One trend that has receded over the years is the
use of “citizen journalists,” whose use in the radio newsroom for providing
leads (56%) or information (34%) dropped 25% since 2009.
Not surprisingly, 100% of newsrooms surveyed
said they did not think social media would ever completely replace mainstream
media.
The collective opinion showed social media as a
means to gain an advantage in the newsgathering process; to make a good story
better or get the exclusive scoop on a breaking event. The two media work side-by-side,
giving listeners what they want in the format they desire most.
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