User Report: JK Audio Phone Systems Keep It Simple
Calif. — I have produced radio talk shows since 1996 on KUNX 1520
AM and will be doing so on the Internet soon (and online TV as well).
I currently produce “Hablando Claro.”
JK Audio Guest Module GM2X6 control surface is visible to the right
of the console at the author’s studio.
years ago, I decided to work in a more efficient manner. We could
save time and money by building our own studio in our offices, rather
than using a third-party studio every day.
reviewed product catalogs from equipment retailers, such as BSW. More
importantly, I attended the 2012 NAB Show where I could personally
view and test phone systems from many manufacturers. I could also
talk personally with the manufacturer to discuss my needs and options
for our talk show.
the show, I was able to demo the JK Audio Concierge system and
supporting equipment. I saw how easy it was to connect and configure
it for our show. I could see that more lines could be added when I
needed them. In fact, we recently added lines.
bought the Concierge switcher matrix, innkeeper 1x digital hybrid and
a Guest Module GM2X6 control surface. All have proven to be very
functional. We can answer calls automatically, put them on hold
directly from the audio console, put them in conference, change from
one line to another with a simple push of a button, or make calls
from the same keyboard. I like the design of the guest module control
surface very much — it’s modern, compact and ergonomic, so I can
have also been pleased with the innkeeper’s automatic gain control.
It automatically adjusts the caller volume to an average level,
whether it has to lower them or boost them. No more caller-level
surprises. It also has a “presence” button that gets a richer
sound from the caller’s voice when we need it.
came with auto-answer that answers on the first ring and disconnects
at the end of the call.
our system has three pieces, allowing us to modify one without having
to replace everything, the total cost was competitive. It has also
proven to be functional and practical. I’m not an engineer but I
feel confident that I can install new pieces or move it and reinstall
it if needed.
modern times it is difficult to keep up with the rapid technological
advances. One pleasing thing that JK Audio does is keep our system
updated with improvements via quick and easy Internet installation.
These hands-free updates keep our system working at its peak so I
don’t have to think about replacing it.
I return to the NAB Show this spring I’ll see what new equipment JK
Audio has. They have worked fine by me.
information, contact Joe Klinger at JK Audio in Illinois at (815)
786-2929 or visit