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ContentDepot Gets New Messaging System - Radio World

ContentDepot Gets New Messaging System

Users told NPRSS they wanted more flexibility in how they get important e-mails
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Public radio’s big PRSS distribution network has launched a new messaging system for ContentDepot.

The Public Radio Satellite System says some 25 public radio stations took part in a beta launch of the messaging system in August. ContentDepot is an IP-based platform used to distribute programming and data services to radio stations.

“The primary feature of the new messaging system is that it delivers e-mail messages directly to users in the way they specify, whether that be via cell phone, pager or other handheld communications device,” PRSS stated.

“In the past, users were required to log into ContentDepot and navigate to a central message archive in order to read system alerts, messages and notices.”

The launch was announced by NPR Distribution Vice President Pete Loewenstein, who said it is part of ongoing efforts to improve ContentDepot.

Another NPR official emphasized that the idea arose from a “user’s summit” in 2008 at which station and producer representatives came to NPR to brainstorm ways to improve ContentDepot. The system design then was based on the work of a subsequent task force also made up of stations and producers. “From start to finish, this was a genuine collaborative effort,” he said.

PRSS accepts questions about the messaging functionality at (800) 971-7677 or via e-mail to prsshelp@npr.org.

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