NAB is not happy that consumer complaints about broadcast indecency and obscenity could be included in the process now used to funnel telephony complaints through the agency. The commission has proposed expanding the telephony consumer complaint process to all industries regulated by the agency.
NAB states in public comments that consumers may be confused by the FCC’s use of the terms “objectionable material” and “public apology” – so confused they mistakenly assume the agency “has full authority to regulate and compel responses for all programming complaints, including those outside the scope of indecent or obscene material.
NAB to FCC: We’re Different Than Telephony
NAB to FCC: We're Different Than Telephony