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OMT Adds Web Support Application

OMT Adds Web Support Application

OMT said it is emphasizing high-tech customer service with its iMediaPowerSupport system.
The new Web-based access application supplements the company’s in-person phone and on-site support.
“Regular subscribers to our support plans will have some additional ‘power’ to easily check for themselves the status of their software updates, to download new versions, volunteer for Beta testing opportunities” and access the online knowledge base on iMediaTouch and iMediaLogger-related products, the company stated.