Telos Alliance will introduce “Professional Services” offerings at IBC2022.
The manufacturer said that as it grows as a solutions provider, “the complexity of offering hardware and software in different combinations makes it necessary to engage in a new way to meet customers’ requirements.”
EVP of Sales, Marketing and Strategy Marty Sacks described this in a press release as a new dimension to its support department.
The Professional Services offering isn’t brand new, “but rather an expansion of the way we care for our customers.” This includes pre-sales consulting, remote and onsite configuration, container deployment and configuration and proof-of-concept work.
Sacks termed it “a new way in which to engage with us to acquire, install and support or modify solutions to meet their requirements, in all three phases of the buying journey including pre-sales, on-boarding and ongoing care after the commissioning.”
Telos will be in Stand #8.A44. Partner Grass Valley will show the Telos Infinity Virtual Intercom Platform (VIP) integrated into GV AMPP, while Amazon Web Services will host a live demo around the VIP system.