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User Report: Omnirax Becomes Friend of the Family - Radio World

User Report: Omnirax Becomes Friend of the Family

California broadcaster discovers it likes curves

User Reports are unpaid testimonials by users who have already purchased gear. A Radio World Product Evaluation, by contrast, is a freelance article by a paid reviewer who typically receives a demo loaner.

ALAMEDA, Calif. — It all started when Tom Evans, our president and GM, visited the Omnirax Furniture Co. booth at the 2015 NAB Show.

We needed to furnish four radio studios, and it didn’t take long to figure out that Omnirax was the obvious choice. Their preconfigured Phoenix line boasting custom-quality, simplicity and affordability was the perfect solution.

But our new offices also required 34 workstations, six conference tables and five mobile printing stations. We were delighted to learn that Omnirax was a “one-stop-shop” to furnish our entire facility. However, there was one issue. The Omnirax signature design concept is curves, curves, curves. And though curves in the studios was no problem, for the offices, we were more comfortable with and preferred the traditional rectilinear shapes generally available from the “usual suspects.” We needed to move past this.

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To help with this, we visited a local Omnirax client to see their office furniture in a real-life environment. The quality, versatility and the functionality derived from the curvilinear shapes (form follows function) were obvious. We were hooked.

David Holland, Omnirax VP of design, guided us through their “Collaborative Discovery and Design” process. He asked a series of structured questions that helped us get beyond what we thought we wanted to a place where were able to identify what we really needed.

David proposed overall shape, and together we customized color, trim, hardware and pedestal/storage configurations. He also designed a custom locking mechanism for our storage pedestals and custom privacy panels.

Additionally, during our suite buildout, David worked directly with stakeholders, including the project manager, designers, construction team, et al, to ensure our furniture solution fit layout and electrical considerations.

During production, I visited the Omnirax manufacturing facility in Sausalito to meet the team and select hardware.

As is often the case, our buildout took months longer than anticipated — Omnirax was accommodating and when we were finally ready for delivery and installation, it went off without a hitch.

The Omnirax delivery/build crew was terrific. Workstation and conference tables were placed and built according to layout and within a fairly tight window. The team did a lot planning, which made delivery and installation a snap! 

We’ve been using — actually living with — our new studio, office and conference room furniture for almost three months now, and we love it. The workstations are very comfortable and functional; employees appreciate the wrap-around work surface.

Even after the sale and installation, Omnirax customer service continued to be stellar. We had minor issues around a handful of privacy panels and workstations chairs — no problem — replacements for both were handled with flawless, seriously excellent customer service. They really did make out “furniture headache” go away.

Our goal was to create an open, collaborative, highly-functional working environment, and Omnirax delivered and then some. If you are looking for studio furniture, workstation desks, conference room tables, mobile print stations or even custom side tables or chairs — Omnirax is for you.

As a not-for-profit charitable organization, we are required to use resources responsibly, and Omnirax delivered exactly what we needed, on time and darn near within budget. 

Building to budget is an Omnirax specialty. The fact that their furniture comes in “Three Flavors” — Custom, Product or Semi-Custom — makes it possible to get not only what you want, but also what you need at a price you can afford. The Phoenix product line enabled us to reallocate resources from studios to office.

Most important, the folks at Omnirax are our friends, we trust them and we will be doing business with them for years to come.

For information, contact David Holland at Omnirax in California at (800) 332-3393 or visit www.omnirax.com.

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