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Arrakis Is at the Beginning for Humana

DARC digital console is cornerstone for company radio station

ArrakisLOUISVILLE, Ky. — On May 6, the Humana Audio Visual Services team launched Humana Radio, an internally streamed radio station, featuring music, podcasts and wellness breaks, in Louisville, Ky. Humana Radio is broadcast to the nationwide employee population of Humana Inc., composed of almost 50,000 employees.

In 2017, AV Services began an overhaul of space and technology within their headquarters, which gave birth to the Video Enterprise Collaboration Suite, a location where any and every employee was invited to bring their talent, passion and creativity to work on video and audio projects with their teams. The suite included a green screen studio, edit bays featuring Adobe products and an audio booth, all available for checkout and training. 

As employees poured in to use the available services, many teams began creating podcasts to share internally with their teams at Humana. AV Services Manager Trey Pennington along with Kellie Stephens, myself and other members of the team began to brainstorm a solution and spark a vision for how these informative podcasts, many containing information which could be beneficial to Humana as a whole, not just specific silos, could be shared company-wide. We wanted to deliver interconnectivity to our company, regardless of location, and we wanted to inform, encourage and empower each member of our Humana family. From there, Humana Radio was born, and the podcasts on a plethora of different topics began to flow in greater numbers than they ever had before. 

[Read “How to Choose Your Next Radio Console”]

Along with finding the correct personnel to help man the station, our equipment had to meet the needs of broadcasting 24/7 as well. We began looking for a great solution that would be powerful yet graceful, and are proud to say that we arrived on the DARC console from Arrakis Systems. 

We love this product because it was easy to learn for both novices as well as experienced radio professionals. We didn’t have to be absolute experts on the situation, as we learned the ins and outs of the DARC. We were able to set it up according to our own personal needs, inputs and styles to help us accomplish the task of generating a new form of communication within Humana. 

Everything from having routing control of specific channels, along with having the physical board working in collaboration with a digital setup to how seamlessly it matched up with Arrakis’ Apex automation made our installation a breeze. We were excited to learn and to take our project to the next level, and for the questions we did find ourselves wondering about, the customer support at Arrakis made us feel like family. They were there to make sure we had all the tools we needed to be successful for our launch and into the future. 

As we look to the next phase and coming months and years of Humana Radio, we have no doubt in our minds that we made a smart choice by choosing the DARC system along with Apex, to help us facilitate discussion, real talk, diversity of thought and creativity, from, with, and for all employees.

For information, contact Ben Palmer at Arrakis Systems in Colorado at 1-970-461-0730 or visit