Wheatstone.com has a major new element: an online spare parts store.
According to a press release, the Wheatstone Store offers “spare cards, sub-assemblies, modules and other discontinued or out-of-production components for Wheatstone, Audioarts, PR&E and VoxPro products.”
This means DIYers have a new way to ensure their console surfaces, FM/AM/HD audio processors and complete AoIP studio systems stay in tip-top shape, according to the company.
But never fear, the Wheatstone Store doesn’t mean the company’s support team is being put out to pasture. Customer support can be reached online or via 1-252-638-7000.
The company considers the Wheatstone Store to be an addition to its existing online support, including the manuals, white papers and tutorials as well as technical and discussion forums already hosted on wheatstone.com.
Note that the products themselves will not be available via the Wheatstone Store; customers must go through existing distribution channels or order directly from the New Bern, N.C., factory.