FCC Keeps an Eye On WorldCom

The FCC issued a consumer bulletin highlighting the rights and protections consumers have in light of WorldCom’s bankruptcy filing. “Our consumer bureau has heard many consumer concerns about the WorldCom situation and its effect on telephone service. The FCC will not permit a cut-off of a customer’s service in the wake of WorldCom’s bankruptcy filing,” said FCC Chairman Michael Powell.
Two big points stated in the bulletin are: After notifying affected customers, telephone companies must file for permission from the FCC to cut-off service and the FCC can extend the termination date.