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Arcadia Is Relevant for Catholic Network

Relevant Radio puts Burk to work at its Network Operations Center

Each month, Radio World’s Buyer’s Guide section looks at new products in a specific category. This month we look at apps for radio technology.

Relevant Radio recently started using Burk’s Arcadia to bring all of its station’s remote control into one place. 

“Arcadia gives our remote engineers direct access to all their sites via their mobile devices and will be very beneficial as we continue to grow and staff our Network Operations Center,” said Andy Disterhaft, senior director of station engineering/operations.

Andy Disterhaft with a rack that contains a Burk ARC Plus Touch remote control system. He’s holding his smartphone displaying an Arcadia Matrix View.

Relevant Radio is a Catholic network of 195 owned-and-operated and affiliate stations in the United States, plus a worldwide streaming presence and mobile app.

Disterhaft said Arcadia has features that are appealing in today’s world of security and staffing. 

“Each user gets their own username and password to access the system. This allows each user or group to be given different privileges,” he said.

“You may want one user to only have access as an Observer, or you may want to give that user the ability to run some commands, but not others. All of this is within the capabilities of Arcadia. If a staffing change occurs, it’s as simple as changing one user on the Arcadia server, rather than potentially having to change every site’s username and password.”

[Read More Buyers Guide Reviews Here]

The Arcadia mobile interface lets Relevant Radio create critical views for groups of sites or individual stations. These views present the most important monitoring and control channels for each site in a graphical format for use on the staff’s mobile phones and tablets.

“Another great benefit is using the Arcadia NOC software to connect our Network Operations Center to all sites though a single server. Even with a powerful computer, connecting each NOC workstation to 70+ sites would use significant communications and computing resources and take some time to connect to them all. With the Arcadia NOC software, all those connections are sent on a single data stream from the Arcadia server, putting the load on the server to do most of the work.”