The FCC has established a help line for TV stations that have questions regarding the commission’s new online interface for television public inspection files.
That number is (877) 480-3201 or option 2, (717) 338-2888. The hotline is staffed Monday through Friday, 8 a.m. to 6 p.m. Eastern.
Broadcasters are also encouraged to submit help requests and report any errors or problems with the online sites at: esupport.fcc.gov/request.htm.
Affiliates of the top four television networks in the top 50 Nielsen DMAs were to begin uploading new files for their public inspection file to the FCC-hosted interface beginning Aug. 2.
The commission has been testing the interface with television stations and the agency says work will continue, including development of a public search feature and permitting access to the interface through Dropbox and other similar file-sharing products.