KPBS(FM) used StreamGuys to provide a streaming platform to handle increased Web site traffic when the San Diego NPR station was kicked off the air by wildfires in October.
The supplier said the station asked for help from colleagues in the Integrated Media Association, which aids public broadcasters in the area of Internet policy and practices. IMA put it in touch with StreamGuys, which configured a new stream across multiple servers capable of supporting about 5,000 listeners, using the existing station stream for the source.
“StreamGuys e-mailed a new stream address to the station, which was quickly placed on the Web site and accommodating KPBS listeners within minutes,” the company said. When traffic overloaded the streamer capacity, overflow went through the customized redirect.
The San Diego public station was also helped by local alt-rock station KBZT(FM), which shared its air space for KPBS news coverage.
Deanna Mackey is associate general manager at KPBS.