Systems integrator DNAV has launched a remote broadcast monitoring service for radio and TV broadcasters.
In a release, DNAV said its D-NOC service connects a broadcast operation to its field services team via a cloud-based network operations center. The service may appeal to broadcasters looking to outsource performance oversight from origin to transmission. DNAV said scalable tiered options, including analysis of master control operations and related media workflows, are available.
“Every broadcast operation and facility workflow have its unique characteristics and every customer has a preference when it comes to the mix of technologies,” said Daniel Hyatt, principal at DNAV, in the release. “That means offering a monitoring service that is customizable to the broadcaster’s pertinent needs.”
For broadcasters with sufficient in-house resources to monitor their own studio operations, DNAV said its field services team can monitor RF systems for licensed transmitter power output levels and that antenna systems are maintaining proper VSWR levels. The firm also stated it provides resources to monitor STL connections, both RF and IP-based, and to analyze RF transmission components that could cause shorts in a transmission feed line.
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“We approach this from a proactive solutions perspective,” said Nick Straka, principal at DNAV, in the release. “We are looking at performance trends, proactively spotting issues and enacting a troubleshooting plan to reconcile problems in advance.” He said its regional field services team is accessible within all North American time zones.
The release noted its team can also analyze IT network infrastructure and other IP-connected systems, including building control systems for lighting, HVAC and plant operations. DNAV stated it will also offer the D-NOC service to businesses and services outside the broadcast industry, including public safety and emergency response.
