Several AGs Probe Sirius XM Billing - Radio World

Several AGs Probe Sirius XM Billing

Its customer solicitation practices draw more attention
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Sirius XM has disclosed in a regulatory filing with the Securities and Exchange Commission that attorneys general from five states and the District of Columbia are looking into the satellite radio company’s billing practices and account management.

Ohio Attorney General Richard Cordray is leading the investigation, which began earlier this month. Arizona, Connecticut, Tennessee and Vermont also joined the probe.

The satcaster said the investigation “focuses on our practices relating to the cancellation of subscriptions; automatic renewal of subscriptions; charging, billing, collecting and refunding or crediting of payments from consumers; and soliciting customers.” The company said in the filing it’s cooperating and believes its “consumer-related practices comply with all applicable federal and state laws and regulations.”

We recently reported that the Missouri attorney general won a preliminary injunction against Sirius XM to make the company stop calling residents who had put themselves on the Missouri Do Not Call list.

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