GatesAir has added a series of new monitoring, reporting and network architecture enhancements to its AirWatch365 managed service shaped by experience across an expanding U.S. beta program.
The manufacturer is now gathering operational data from 18 FM and TV transmitter sites, providing its service team with a diverse base of real-world information to refine AirWatch365 ahead of broader commercial adoption.
Available globally for TV, FM and DAB/DAB+ radio transmission systems, AirWatch365 provides transmitter monitoring and diagnostic support through GatesAir’s 24/7 Network Operations Center.
The managed service combines centralized monitoring, analytics and GatesAir’s own RF experience to help stations identify developing problems, accelerate troubleshooting and improve the reliability of transmission networks, the company explained in a release.
GatesAir introduced its AirWatch365 Edge Gateway at the 2026 NAB Show as an on-premises appliance for gathering and normalizing operational data from transmitters and associated infrastructure. Since then, GatesAir has expanded the underlying monitoring architecture to accommodate different customer IT and network security requirements.
A new AirWatch365 fleet performance dashboard provides GatesAir specialists with a centralized view of transmitter health and performance across monitored sites. The dashboard provides nationwide, regional and individual site views, allowing users to drill down from an entire transmitter fleet into specific systems and components.
GatesAir is also developing read-only customer access to the dashboard.
New reporting tools can generate transmitter health reports using the accumulated operational data. These reports will support AirWatch365 incident response as well as quarterly performance summaries.
This story initially ran in TV Tech, sister brand to Radio World.
[Do you receive the Radio World SmartBrief newsletter each weekday morning? We invite you to sign up here.]
