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Burk Launches Secure Web-Based Remote Control Subscription

Arcadia24 delivers remote facility control to station engineers and managers via mobile devices

Burk Technology has launched its “Arcadia24 Hosted Subscription Service,” making secure web-based remote control accessible to small groups and individual stations.

Based on Burk’s Arcadia system, Arcadia24 delivers remote facility control to station engineers and managers via their mobile devices. Hosted by Burk Technology on AWS, each customer’s Arcadia24 service is installed, configured, managed and maintained by Burk remote control experts.

Web links from mobile devices to the Arcadia24 server are locked down and encrypted using the latest generation of Transport Layer Security (TLS), ensuring that only authorized users can access and control each remote facility, the company said. Encrypted VPN tunnels and firewall protection guard communications between Arcadia24 and each remote site.

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As a cloud-based service, Arcadia24 communicates with each remote site at its optimum rate, accommodating variations in communications speed and performance. The most current data from all sites is then made available for instant display on authorized mobile devices.

Arcadia24 users are authenticated via Microsoft AD LDS, with each user’s access restricted to specified channels, sites, and station groups. Control of critical site functions can be strictly limited to key personnel while overall site performance may be made visible to a wider group of authorized users.

Burk provides customized graphical control screens for each site connected to Arcadia24, giving station personnel instant access to critical site information. Sites can be grouped based on regional hierarchy, engineering responsibility or other criteria, with easy drill-down to display performance summaries. The Arcadia24 user interface seamlessly supports smartphones, tablets and PCs, the company said.

“Burk’s original Arcadia remote access system brings flexible, secure mobile site control to large radio and television groups operating tens to hundreds of stations,” stated Burk Director of Sales Matt Leland. “The new Arcadia24 is hosted and managed by Burk, making it easy for smaller organizations and even individual stations to realize this same level of secure mobile remote access.”

Arcadia24 manages remote sites equipped with Burk Technology v5 ARC Plus or ARC Solo remote control systems.

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